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FAQS
At Only Puppy, we prioritize the health and well-being of our puppies, which is why we ensure they receive the best possible protection through regular vaccinations and deworming treatments. Our commitment to their health extends beyond basic care; we diligently follow a thorough and age-appropriate vaccination schedule to safeguard them against common canine diseases.
When you’re ready to welcome your new puppy home, we’ll provide a comprehensive overview of their vaccination history. This will include a detailed breakdown of the shots they’ve already received and those that are still pending. Along with this, you’ll receive a vaccination and deworming card, serving as a record for future veterinary visits.
Please remember, as a measure of caution and care for your puppy’s developing immune system, it’s essential to avoid exposing them to public places until they have completed their full course of vaccinations. This practice is a key part of our commitment to ensuring the long-term health and safety of our beloved puppies.
Our puppies are raised inside our home, right in the center of our family life. From the moment they open their eyes, they are gently handled every day and exposed to normal household sounds like the TV, vacuum, music and other pets. We begin early socialization to help them build confidence, including supervised playtime, different textures, toys and new environments.
By the time they go home, our puppies are used to being held, played with, and around people, making their transition into your home much easier and smoother.
We also focus on early training and confidence building. Our puppies grow up around children and receive daily one-on-one attention. They experience basic grooming touches like brushing and gentle paw or face handling so they're comfortable with vet and grooming visits later on. We also introduce potty-pad and crate exposure to give them a great head start before they leave. All of this helps create loving, confident, well-rounded companions who adapt quickly to their new homes.
For your convenience, we offer several secure payment options. Our preferred method is cash at pickup, as it ensures a smooth and seamless transition on go-home day. We also accept Zelle and Venmo. Please note that Venmo card payments include a processing fee added to the final puppy price.
Financing is also available at checkout for families who prefer flexible monthly payments. Eligible options will appear automatically during the checkout process.
Yes,you can place a puppy on hold with a $300 non-refundable deposit. This deposit reserves your puppy exclusively for you and removes them from all listings and availability inquiries. Once your deposit is received, you will receive a confirmation and your puppy will be marked as "Reserved".
Our adoption process is simple, transparent, and designed to make choosing your new puppy an enjoyable experience.
1. Choose your puppy
Browse our available puppies and select the one you connect with. You can always reach out for additional photos or Information.
2. Connect with us
Once you're ready, contact us to confirm availability and ask any final questions. We'll walk you through the next steps and make sure the puppy is still a perfect fit for your family.
3. Receive updates until go-home day
We keep families updated with photos and important Information as your puppy grows and gets ready for their new home.
4. Prepare for your puppy
We'll guide you with what to buy, what food they're eating, and everything you'll need for a smooth transition.
5. Pickup or Delivery
On go-home day, the remaining balance is due in cash (unless arranged otherwise). You may pickup your puppy on person, or we can arrange ground delivery or a flight nanny anywhere in the United States.
Our goal is to make the entire experience stress free, honest, and exciting from the moment you inquire to the moment your puppy is in your arms.
Yes! We offer both local delivery and nationwide flight nanny services for families who are unable to pick up in person. Our trusted USDA certified nannies hand deliver your puppy in cabin, ensuring they travel safely and comfortably at all times.
For local families, we also offer ground delivery depending on your location.
Delivery fees vary based on distances and availability.
We're happy to provide a quote and help you coordinate the best and safest option for your puppy's travel.
Absolutely. Our commitment to you and your puppy doesn't end on go-home day. We provide lifetime support for every family that adopts from us. Whether you have questions about training, feeding, grooming, behavior or general care, we are always here to guide you.
We take pride in building long-term relationships with our families and love staying updated on our puppies as they grow. You're never on your own-- we're just a message away anytime you need help or reassure.
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